Refund policy

The 60-Day Keep-Them Guarantee

Wear The Daily Insole on real shifts for up to 60 days from the day your order is delivered. If they have not made your workday better, email us at sawyerhollanderai@gmail.com with your order number and we will refund the full purchase price. You keep the insoles — no return label, no shipping them back, no restocking fee.

How to claim

1. Email sawyerhollanderai@gmail.com from the address you ordered with, within 60 days of delivery.
2. Include your order number and a sentence on what did not work — it helps us make the product better.
3. We approve guarantee claims within 2 business days. Refunds go to your original payment method and typically appear within 5 to 10 business days after approval.

Wrong size or damaged on arrival

If your insoles arrive damaged, defective, or not as ordered, email us within 14 days of delivery with a photo and your order number. We will send a free replacement — you do not need to return the original pair.

The fine print, kept short

• The guarantee applies to purchases made at standwellshop.com.
• One guarantee claim per order.
• Shipping charges, where applicable, are refunded when an order arrives damaged or incorrect; guarantee refunds cover the product price.
• This policy does not limit any rights you have under applicable law.